London Bar & Kitchen LTD
Bar supplies, glassware and janitorial products
Order online, next day delivery on stocked lines.
Free delivery for orders over £200
Tel 01923 80 20 88
Mon - Fri 9:00 - 5:30
London Bar and Kitchen LTD

London Bar And Kitchen - Help

Shipping | Privacy & Security | Legal

Returns policy:
We want you to be completely satisfied with your purchases. Please let us know if you are not entirely satisfied with our products or our service, so that we can rectify the situation.
Items are described and photographed as accurately as possible, but please note that sizes, colours and designs may vary sligntly. If you are not completely satisfied with any item you ordered, just return it, if possible in the original packaging (with your customer advice note) within 14 days of the date of receipt and we will refund your money or send you a replacement - no questions asked.
Please note we are only able to accept items that have not been used or altered. We can only replace identical products (requests for different sizes acceptable), so if you wish to order additional items it will be treated as a new order. The LBK guarantee is in addition to your statutory rights.
If the product is damaged in any way or has become broken in transit please call our customer services team on 01923 802088 or email mail@londonbarandkitchen.com. For larger orders there may be a re-stocking fee charged, at the discretion of LBK, please contact our Customer Services team before returning.
Nothing in this Returns Policy affects your statutory rights or your rights under any contract you may have with us.

Images:
The images on this site may not be exact in representation or scale of the actual product. For any given product line, the item image may show 1 or more items, (ie a photo of a display) to demonstrate the product in actual use. ie a cold bottle of champagne in an ice bucket, where the bucket is for sale, but the bottle of champagne is not. If you are unsure, please check the item description, or contact us any time.

Prices:
All prices are calculated precisely. But for clarity, the prices are displayed rounded to the nearest penny.

Shipping:
Standard ground shipping is currently FREE on orders over £200 that ship to customers in the United Kingdom. We only ship within the UK. We make every effort to have your order delivered next day (as standard), but shipping times can vary slightly depending on demand and availability. (£300 is based on Sub Total, before tax, vouchers, or shipping and handling charges.)


Signing for your delivery:
If you find goods are damaged (or missing) AFTER signing for your delivery, please let us know within 24 hours of signing for the consignment. This is for insurance reasons. We cannot replace goods (missing or damaged) if you inform us after the 24 hour deadline.

Shipping only delivers the item to the curbside, it does not include installation services for larger equipment nor delivery within your facility. If our shipping carrier determines that your address is inaccessible for delivery, we will make final delivery at the nearest shipping terminal. If you are concerned about delivery to your address, please contact us prior to placing your order.

PRIVACY & SECURITY
At LBK we are committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalized shopping experience. LBK does NOT sell or provide specific customer information to any other company or organisation. What information do we collect? How do we use it?
When you order, we need to know your name, e-mail address, mailing address, shipping address, credit card number, and expiration date. This allows us to process and fulfil your order and to notify you of your order status.

E-mail Notifications
We will e-mail you notifications about changes in the status of your order. We may also use the information we collect to occasionally notify you about important functionality changes to the web site, changes in stock-levels, or important issues relating to your order. If you would rather not receive this information, email remove@londonbarandkitchen.com ensuring your customer number in the subject.

We protect your credit card information .
When you use your credit card to shop at LBK, rest assured that the transaction is secure. Our servers use Secure Sockets Layer (SSL, which is the same security used by banks with online banking). SSL is an advanced encryption technology that works with Netscape Navigator (versions 2.0 and above), Microsoft Internet Explorer (version 3.0 and above), and AOL (AOL 3.0 and above). This technology safeguards your personal information and guarantees privacy. This site is PCI approved.

If you have questions regarding our credit card security policies, please call us at 01923 80 20 88 from 9am-6pm Monday to Friday. You may also e-mail us at mail@londonbarandkitchen.com



Legal

Copyright

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, and software, is the property of LBK or its content suppliers and protected by UK and international copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all content on this site is the exclusive property of LBK and protected by UK and international copyright laws. All software used on this site is the property of LBK or its software suppliers and protected by UK and international copyright laws. The content and software on this site may be used as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the content on this site is strictly prohibited.
Trademarks
London Bar & Kitchen (LBK) is a registered trademark in the United Kingdom and other countries. Other LBK graphics, logos, and service names are trademarks of LBK, Inc. LBK's trademarks may not be used in connection with any product or service that is not LBK's, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits LBK.

Use of site

This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, or otherwise exploited for any commercial purpose that is not expressly permitted by LBK. LBK and its affiliates reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if LBK believes that customer conduct violates applicable law or is harmful to the interests of LBK and its affiliates.

Disclaimer

THIS SITE IS PROVIDED BY LBK ON AN "AS IS" BASIS. LBK MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, LBK DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. LBK WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.

Applicable Law

This site is created and controlled by LBK in the United Kingdom. As such, the laws of the UK will govern these disclaimers, terms, and conditions, without giving effect to any principles of conflicts of laws. We reserve the right to make changes to our site and these disclaimers, terms, and conditions at any time.

System Availability

LBK makes every effort to maintain 100% system availability, except during scheduled maintenance periods. Should we experience technical difficulties, LBK is not responsible for orders that are not processed or accepted.

Cancelled / Refused orders
If you decide to cancel or refuse any part of your order after it has been shipped, please note that you may be liable for a return shipping fee plus a restocking fee.





LONDON BAR & KITCHEN LTD CONDITIONS OF SALE:

1. DEFINITIONS
In these Conditions:
“Catalogue” means the Company’s catalogue from time to time;
“Company” means London Bar & Kitchen LTD;
“Contract” means an agreement between the Company and the Customer for the sale and purchase of Goods on these conditions;
“Customer” means the person, firm or company to whom the Goods are sold;
“Goods” means the goods sold or to be sold by the Company to the Customer;
“Invoice” means an invoice issued by the Company in respect of Goods; and
“Order” means the Customer’s order as placed with the Company in accordance with Condition 3.1.

2. APPLICATION OF CONDITIONS AND ADDITIONAL CONDITIONS
2.1 Orders will only be accepted and Goods will only be supplied by the Company subject to these Conditions.
2.2 No other conditions (including any written terms and conditions of the Customer) will apply unless expressly accepted by the Company in writing.
2.3 These Conditions shall apply notwithstanding any previous representation or warranty of whatsoever nature made by the Company, its directors, employees or agents.
2.4 Neither party shall be bound by any variation, waiver or addition to these Conditions unless agreed by both parties in writing.
2.5 The Company is under no obligation to accept any Order received.

3. FORMATION OF CONTRACT
3.1 The Customer may place an Order:-
3.1.1 in writing sent to the Company or by telephone to the Company or orally to a sales
representative of the Company; or
3.1.2 by written or oral acceptance of a quotation received from the Company, in which case the Company’s quotation constitutes an invitation to treat only.
3.2 The Contract shall be made when the Company accepts the Customer’s Order.
3.3 The Company may accept the Customer’s Order either:
3.3.1 by written notice; or
3.3.2 by delivery of all or part of the Goods to the Customer pursuant to the Order.
3.5 No Order may be cancelled by the Customer without the Company’s written agreement. If the Customer cancels such an Order, the Customer must indemnify the Company in full against all loss (including loss of profit), costs (including but not limited to all labour and materials used), damages, charges and/or expenses incurred by the Company in relation to the Order and/or cancellation.
3.6 Goods ordered in error by a Customer cannot be returned to the Company unless the Company agrees and the Customer agrees to pay a reasonable restocking fee to cover the
Company’s administrative and other costs incurred in accepting the returned Goods.
3.7 The Company is under no obligation to accept any Order received.

4. DELIVERY
4.1 Delivery dates are approximate only. Whilst the Company will use reasonable endeavours to meet delivery dates, the Company does not accept responsibility or liability if any delivery dates are not met. Time for delivery shall not be of the essence of any Contract and shall not be made so by the service of any notice.
4.2 The Company may deliver any Order in installments and invoice the Customer separately for each such delivery.
4.3 If the Customer refuses or fails to take delivery of Goods tendered in accordance with the Contract, or fails to take any action necessary on its part for delivery of the Goods, the Company may:
4.3.1 terminate the Contract with immediate effect;
4.3.2 dispose of the Goods as the Company may determine; and
4.3.3 recover from the Customer any loss and/or additional costs incurred as a result of such refusal or failure (including but not limited to storage costs from the due date of delivery).
4.4 Section 32(2) of the Sale of Goods Act 1979 shall not apply. The Company shall not be required to give the Customer the notice specified in Section 32(3) of that Act.
4.5 Unless otherwise expressly provided, Goods shall be delivered to the Customer’s usual business address as notified to the Company.
4.6 The Company reserves the right to make a charge for delivery where the value of the Goods is below such sum as the Company may from time to time specify or where the Customer requests special delivery requirements.
4.7 The Company will not replace goods (damaged or missing) if the customer fails to inform the Company after 24 hours from physically signing for the consignment.

5. PRICES
5.1 All Goods are sold by the Company at its current prices at date of acceptance of Order.
5.2 Any installation costs will be quoted separately according to the circumstances applicable. Any installation services provided by the Company or its contractors shall be subject to the Company’s standard terms of supply and installation current at the date of such installation.
5.3 Unless otherwise specified, VAT and any other tax or duties payable by the Customer shall be added to the price of the Goods.
5.4 All discounts offered are subject to payment being received by the due date. Non-payment within this time will at the Company’s discretion result in the discount being withdrawn on this and all outstanding accounts.

6. PAYMENT
6.1 The Customer shall pay the Company for the Goods in local currency within 21 days from the date of Invoice. Time of payment shall be of the essence of all Contracts.
6.2 A credit limit may be agreed by the Company in favour of the Customer. The Company may cancel, amend or vary such credit limit from time to time.
6.3 The Company may appropriate any payment made by the Customer towards the satisfaction of any Invoice outstanding from time to time as the Company in its absolute discretion thinks fit.
6.4 The Customer may not by reason of any claim against the Company withhold payment of the price of the Goods, or claim any right of set-off against any payment due by the Customer to the Company under any Contract.
6.5 If the Customer fails to make any payment due to the Company on the due date:-
6.5.1 the Customer shall pay interest to the Company on any overdue amount at the rate of 2% over HSBC plc’s base rate from time to time, to run from the due date for payment until receipt by the Company of the full amount, whether before or after judgment;
6.5.2 the entire balance outstanding on all Invoices shall become payable in full to the Company immediately without further demand, despite any provisions to the contrary in any Invoice or otherwise; and
6.5.3 the Company may, without prejudice to any other right or remedy available to it:-
(1)delay or withhold or suspend delivery under, or cancel, any or all
Orders and/or Contracts;
(2)retain any amount already paid to it by the Customer; and/or
(3)inspect, repossess and/or sell the Goods or any of them at any time and the Customer shall permit the Company’s employees and/or agents to enter upon any or all of the Customer’s premises or vehicles for that purpose, with or without vehicles. These rights shall continue after and despite the termination for any reason of any Contract and is without prejudice to any accrued rights of the Company under such Contract.
6.6 If and when any of the termination events specified in Condition 11 occur, the price of any Goods which have not yet been paid for in full shall become due immediately (despite any credit period allowed by the Company) and the Customer shall cease to have any right to use, sell or otherwise dispose of those Goods.
6.7 The Company does not operate a sale or return policy and (unless otherwise provided in these Conditions) will therefore not accept returns of Goods unless agreed by the Company in writing.

7. RETENTION OF TITLE
7.1 Title in Goods delivered to the Customer shall remain in the legal and beneficial ownership of the Company until all sums due from the Customer to the Company under any Contract or other agreement have been paid in full.
7.2 Until title in the Goods passes, the Customer shall:
7.2.1 hold the Goods as bailee for the Company, take proper care of them and take all reasonable steps prevent any damage to or deterioration of them;
7.2.2 store or keep the Goods separately, so as to show clearly that they belong to the Company;
7.2.3 insure the Goods with reputable insurers against all relevant risks for an amount that is not less than the price of such Goods and shall, if required to do so by the
Company, prove to the Company that such insurance has been effected;
7.2.4 not sell or part with possession of the Goods;
7.2.5 keep the Goods free from any mortgage, charge, lien or other encumbrance;
7.2.6 notify the Company immediately if any of the events specified in Condition 11.1.1 to 11.1.5 inclusive occurs; and
7.2.7 not remove, alter, obscure, or otherwise interfere with any identifying marks or labels placed on the Goods or their packaging by the Company.
7.3 Despite this Condition 7, the Company may:
7.3.1 bring an action against the Customer for the price of the Goods if the Customer fails to pay for them in full by the due date, even though property in the Goods has not passed to the Customer; and/or
7.3.2 by notice to the Customer at any time after delivery pass property in the Goods to the Customer as from the date of such notice.

8. RISK OF DAMAGE TO GOODS
8.1 Risk in the Goods shall pass to the Customer when the Goods are delivered to the Customer, its agent or contractor.
8.2 If it is impractical to examine the Goods immediately on delivery, the Customer must clearly mark the delivery documents to state that the Goods are unexamined before signing those documents.

9. LIMITATION OF LIABILITY
9.1 The Company is a reseller of goods manufactured by third parties. This Condition limits the scope of the Company’s liability to the Customer in relation to the quality, nature and/or condition of Goods:-
9.1.1 the Company’s sole responsibility shall be to give the Customer the same warranty as given to it in respect of the relevant Goods by the person, firm or company which supplied those Goods to the Company (the “Company’s Supplier”);
9.1.2 the Company shall not be liable for any defect or fault in any Goods for any sum greater than the amount recovered in respect of the relevant Goods from the Company’s Supplier; and
9.1.3 for the avoidance of doubt, the warranty in Condition 9.1.1 is the only warranty given by the Company in relation to the Goods and all other conditions or warranties as to description, suitability, quality or state, whether expressed or implied, whether statutory or otherwise, are expressly excluded.
9.2 The Company shall not be liable to the Customer:-
9.2.1 for shortages in quantity delivered unless the Customer notifies the Company of any such claim for short delivery within twenty four hours after receipt of the Goods;
9.2.2 for non-delivery unless the Customer notifies the Company of any such claim within fourteen days after the scheduled date of delivery;
9.2.3 for damage to or loss of the Goods (or any of them) in transit (where the Goods are carried by the Company’s own transport or by a carrier on behalf of the company) unless the Customer notifies the Company of any such claim within twenty four hours after receipt of the Goods or the scheduled date of delivery, whichever is the earlier;
9.2.4 for defects in the Goods caused by abnormal or unsuitable conditions of storage or use or any act, neglect or default of the Customer or of any third party;
9.2.5 for other defects in the Goods unless the Customer notifies the Company of any such claim within one month after receipt of the Goods or, where the defect would not be apparent on reasonable inspection, within three months of receipt.
9.3 Where liability is accepted by the Company under Conditions 9.1 and/or 9.2, the Company’s only obligation shall be (at its option):
9.3.1 to make good any short or non-delivery;
9.3.2 to replace any Goods found to be damaged or defective; and/or
9.3.3 to credit the value of such Goods against future invoices to the Customer/refund the cost of such Goods to the Customer.
9.4 The Company’s aggregate liability to the Customer whether for negligence, breach of contract, misrepresentation or otherwise shall not in any circumstances exceed the cost of the defective, damaged or undelivered Goods which give rise to such liability, as determined by the net price invoiced to the Customer, in respect of any occurrence or series of occurrences.
9.5 Subject to this Condition 9:-
9.5.1 all conditions, warranties and representations expressed or implied by statute, common law or otherwise in relation to the Goods are excluded;
9.5.2 the Company shall be under no liability to the Customer for any loss, damage or injury, direct or indirect, resulting from defects in design, materials or workmanship or otherwise, however arising (and whether or not caused by the negligence of the Company, its employees or agents) other than liability for death or personal injury resulting from the Company’s negligence; and
9.5.3 the Company shall have no liability for any indirect or consequential losses or expenses suffered by the Customer, however caused, and including (but not limited to) loss of anticipated profits, goodwill, reputation, business receipts or contracts, or losses or expenses resulting from third party claims.
9.6 Nothing in this Condition 9 limits the Company’s liability in respect of any claim for personal injury or death caused by the Company, its employees, agents and/or sub-contractors.
9.7 Every effort is made to ensure that the descriptions of the goods in the Catalogue are correct and not misleading at the time of going to press. Where the descriptions are inaccurate the Company will use all reasonable endeavours to notify customers wishing to order the relevant goods at the time the order is taken. Whilst the Company takes every care in the preparation of its sales literature, catalogues, data sheets, price lists, and other literature, these documents and the particulars in them are for the Customer’s general guidance only. They shall not constitute representations by the Customer and the Customer shall not be bound by them.
9.8 Any advice or recommendation given by the Company (or its employees or agents) to the Customer (or its employees or agents) as to the storage, application or use of the Goods which is not confirmed by the Company in writing is followed or acted upon entirely at the Customer’s own risk and the Company shall not be liable for any such advice or recommendation not confirmed by it in writing.
9.9 The Company reserves the right to alter specifications of the Goods without giving notice, but will advise Customers of any changes (other than changes of a minor nature) at the time an Order is received and the Customer shall be given an opportunity to cancel the Order at that time in respect of those Goods which have been changed (other than by changes of minor nature).

10. SAMPLES
Any goods required for samples will be dispatched and charged accordingly. Samples not required must be returned within 21 days from receipt and all carriage and packing costs must be borne by the Customer. Any samples not required to be returned to the Company must not be sold on by the Customer.

11. TERMINATION
11.1 If:-
11.1.1 the Customer defaults in or commits any breach of any of its obligations to the Company (under a Contract or otherwise), or ceases or threatens to cease to carry on its business or a substantial part of it;
11.1.2 any distress or execution is levied on any of the Customer’s property;
11.1.4 if in respect of the Customer (being a company) a proposal is made for a company voluntary arrangement, or any resolution or petition to wind up the Customer is passed or presented, or a receiver or administrative receiver is appointed over the Customer’s undertaking, property or assets or any material part of them, or a petition is presented to the court for an administration order in respect of the Customer;
11.1.5 the Customer takes or suffers any similar or analogous action due to debt; or
11.1.6 if on more than one occasion any cheque from the Customer in favour of the Company is not honoured on first presentation the Company may (without prejudice to any of its other rights) suspend further deliveries to the Customer and/or (by notice in writing to the Customer) terminate and Contract.
11.2 Upon termination of any Contracts under this Condition 11, any indebtedness of the Customer to the Company shall become due and payable immediately and the Company shall be relieved of any further obligation to supply any Goods to the Customer under such Contracts.

12. FORCE MAJEURE
12.1 The Company shall not be liable to the Customer for any loss or damage which may be suffered by the Customer as a direct or indirect result of the supply of Goods by the Company being prevented, hindered, delayed, cancelled or rendered uneconomic by reason of circumstances or events beyond the Company’s reasonable control including (but not limited to): acts of God; war; riot; strike; lockout, trade dispute or labour disturbance; accident; break-down of plant or machinery; fire; flood; storm; difficulty or increased expense in obtaining workmen, materials or transport; or other circumstances affecting the supply of the Goods by the Company’s normal source of supply, or the delivery of the Goods by the Company’s normal route or means of delivery.

13. GENERAL
13.1 Notices or other communications required to be given by either party under these Conditions shall be in writing and (a) delivered personally; or (b) sent by pre-paid recorded delivery post (airmail if sent abroad) or by facsimile transmission together with a confirmation copy by pre-paid first class post (airmail if sent abroad) to the intended recipient at its last known address or fax number.
13.2 No forbearance or indulgence on the Company’s part in enforcing these Conditions shall prejudice the Company’s strict rights under these Conditions nor shall it be construed as a waiver of such rights.
13.3 If any of these Conditions is rendered or held to be void or unenforceable in whole or in part, then it shall be unenforceable only to the extent that it is shown that it would not be lawful, fair or reasonable to allow reliance upon it and no further and the remaining Conditions shall remain in full force and effect.
13.4 No remedy given under these Conditions shall be exclusive of any other remedy given under these Conditions, at common law or otherwise. Each and every remedy shall be cumulative.
13.5 The Customer shall not sub-contract, assign or otherwise transfer any or all of its rights and/or obligations under any Contract without the prior written consent of the Company.
13.6 Each Contract and these Conditions shall be governed by English law. The parties irrevocably submit to the exclusive jurisdiction of the English Courts.

14. CUSTOMER’S PROPERTY
Customer’s property and all property supplied by the Company or on behalf of the Customer shall, while it is in the Company’s possession or in transit to or from the Customer, be at the Customer’s risk.

15. SPECIFICATIONS
All weights, measurements and specification quoted by the Company are nominal and subject to manufacturing tolerances and, therefore, exact conformity with submitted samples cannot be guaranteed.

16. LOAN OR HIRE
The Company does not loan or hire equipment.

IMPORTANT NOTE: Although great care has been taken to ensure that all specifications and prices in this catalogue are correct at time of going to press, all information is liable to correction.

London Bar & Kitchen LTD reserve the right to alter specifications and prices without prior notice E&OE.

Copyright © 2012 L.B.K. LTD, Registered in UK No. 05230814. VAT No 843 9882 76. All Rights Reserved E&OE A-Z Product index