London Bar & Kitchen LTD
Bar supplies, glassware and janitorial products
Order online, next day delivery on stocked lines.
Free delivery for orders over £200
Tel 01923 80 20 88
Mon - Fri 9:00 - 5:30
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London Bar And Kitchen - Help |
Shipping | Privacy & Security | Legal
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Returns policy:
We want you to be completely satisfied with your purchases. Please let us know if you are not entirely satisfied with our products or our service, so that we can rectify the situation.
Items are described and photographed as accurately as possible, but please note that sizes, colours and designs may vary sligntly. If you are not completely satisfied with any item you ordered, just return it, if possible in the original packaging (with your customer advice note) within 14 days of the date of receipt and we will refund your money or send you a replacement - no questions asked.
Please note we are only able to accept items that have not been used or altered. We can only replace identical products (requests for different sizes acceptable), so if you wish to order additional items it will be treated as a new order. The LBK guarantee is in addition to your statutory rights.
If the product is damaged in any way or has become broken in transit please call our customer services team on 01923 802088 or email mail@londonbarandkitchen.com. For larger orders there may be a re-stocking fee charged, at the discretion of LBK, please contact our Customer Services team before returning.
Nothing in this Returns Policy affects your statutory rights or your rights under any contract you may have with us.
Images:
The images on this site may not be exact in representation or scale of the actual product. For any given product line, the item image may show 1 or more items, (ie a photo of a display) to demonstrate the product in actual use. ie a cold bottle of champagne in an ice bucket, where the bucket is for sale, but the bottle of champagne is not. If you are unsure, please check the item description, or contact us any time.
Prices:
All prices are calculated precisely. But for clarity, the prices are displayed rounded to the nearest penny.
Shipping:
Standard ground shipping is currently FREE on orders over £200
that ship to customers in the United Kingdom.
We only ship within the UK.
We make every effort to have your order delivered next day
(as standard), but shipping times can vary slightly depending
on demand and availability. (£300 is based on Sub Total, before
tax, vouchers, or shipping and handling charges.)
Signing for your delivery:
If you find goods are damaged (or missing) AFTER signing for your delivery, please let us know within 24 hours of signing for the consignment. This is for insurance reasons. We cannot replace goods (missing or damaged) if you inform us after the 24 hour deadline.
Shipping only delivers the item to the curbside, it does not include installation
services for larger equipment nor delivery within your facility. If our
shipping carrier determines that your address is inaccessible for delivery,
we will make final delivery at the nearest shipping terminal. If you are
concerned about delivery to your address, please contact
us prior to placing your order.
PRIVACY & SECURITY
At LBK we are committed to protecting your privacy. We use the information
we collect about you to process orders and to provide a more personalized
shopping experience. LBK does NOT sell or provide specific customer information
to any other company or organisation. What information do we collect? How do we use it?
When you order, we need to know your name, e-mail address, mailing address,
shipping address, credit card number, and expiration date. This allows
us to process and fulfil your order and to notify you of your order status.
E-mail Notifications
We will e-mail you notifications about changes in the status of your order.
We may also use the information we collect to occasionally notify you
about important functionality changes to the web site,
changes in stock-levels, or important issues relating to your order. If you would rather
not receive this information, email remove@londonbarandkitchen.com
ensuring your customer number in the subject.
We protect your credit card information .
When you use your credit card to shop at LBK, rest assured that the transaction
is secure. Our servers use Secure Sockets Layer (SSL, which is the same security used by banks with online banking). SSL is an advanced encryption
technology that works with Netscape Navigator (versions 2.0 and above),
Microsoft Internet Explorer (version 3.0 and above), and AOL (AOL 3.0
and above). This technology safeguards your personal information and guarantees
privacy. This site is PCI approved.
If you have questions regarding our credit card security policies, please
call us at 01923 80 20 88 from 9am-6pm Monday to Friday. You may also e-mail
us at mail@londonbarandkitchen.com
Legal
Copyright
All content included on this site, such as text, graphics, logos, button
icons, images, audio clips, and software, is the property of LBK or its
content suppliers and protected by UK and international copyright laws.
The compilation (meaning the collection, arrangement, and assembly) of
all content on this site is the exclusive property of LBK and protected
by UK and international copyright laws. All software used on this site
is the property of LBK or its software suppliers and protected by UK and
international copyright laws. The content and software on this site may
be used as a shopping resource. Any other use, including the reproduction,
modification, distribution, transmission, republication, display, or performance,
of the content on this site is strictly prohibited.
Trademarks
London Bar & Kitchen (LBK) is a registered trademark in the United
Kingdom and other countries. Other LBK graphics, logos, and service names
are trademarks of LBK, Inc. LBK's trademarks may not be used in connection
with any product or service that is not LBK's, in any manner that is likely
to cause confusion among customers, or in any manner that disparages or
discredits LBK.
Use of site
This site or any portion of this site may not be reproduced, duplicated,
copied, sold, resold, or otherwise exploited for any commercial purpose
that is not expressly permitted by LBK. LBK and its affiliates reserve
the right to refuse service, terminate accounts, and/or cancel orders
in its discretion, including, without limitation, if LBK believes that
customer conduct violates applicable law or is harmful to the interests
of LBK and its affiliates.
Disclaimer
THIS SITE IS PROVIDED BY LBK ON AN "AS IS" BASIS. LBK MAKES
NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO
THE OPERATION OF THE SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS
INCLUDED ON THIS SITE. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW,
LBK DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED
TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. LBK WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM
THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT,
INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.
Applicable Law
This site is created and controlled by LBK in the United Kingdom. As such,
the laws of the UK will govern these disclaimers, terms, and conditions,
without giving effect to any principles of conflicts of laws. We reserve
the right to make changes to our site and these disclaimers, terms, and
conditions at any time.
System Availability
LBK makes every effort to maintain 100% system availability, except during
scheduled maintenance periods. Should we experience technical difficulties,
LBK is not responsible for orders that are not processed or accepted.
Cancelled / Refused orders
If you decide to cancel or refuse any part of your order after it has
been shipped, please note that you may be liable for a return shipping fee plus a restocking fee.
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LONDON BAR & KITCHEN LTD CONDITIONS OF SALE: |
1. DEFINITIONS
In these Conditions: “Catalogue” means the Company’s
catalogue from time to time; “Company” means London Bar
& Kitchen LTD;
“Contract” means an agreement between the Company and the Customer
for the sale and purchase of Goods on these conditions; “Customer” means
the person, firm or company to whom the Goods are sold; “Goods”
means the goods sold or to be sold by the Company to the Customer; “Invoice”
means an invoice issued by the Company in respect of Goods; and
“Order” means the Customer’s order as placed with the
Company in accordance with Condition 3.1.
2. APPLICATION OF CONDITIONS AND ADDITIONAL CONDITIONS
2.1 Orders will only be accepted and Goods will only be supplied by the
Company subject to these Conditions.
2.2 No other conditions (including any written terms and conditions of the
Customer) will apply unless expressly accepted by the Company in writing.
2.3 These Conditions shall apply notwithstanding any previous representation
or warranty of whatsoever nature made by the Company, its directors, employees
or agents.
2.4 Neither party shall be bound by any variation, waiver or addition to
these Conditions unless agreed by both parties in writing.
2.5 The Company is under no obligation to accept any Order received.
3. FORMATION OF CONTRACT
3.1 The Customer may place an Order:-
3.1.1 in writing sent to the Company or by telephone to the Company or orally
to a sales
representative of the Company; or
3.1.2 by written or oral acceptance of a quotation received from the Company,
in which case the Company’s quotation constitutes an invitation to
treat only.
3.2 The Contract shall be made when the Company accepts the Customer’s
Order.
3.3 The Company may accept the Customer’s Order either:
3.3.1 by written notice; or
3.3.2 by delivery of all or part of the Goods to the Customer pursuant to
the Order.
3.5 No Order may be cancelled by the Customer without the Company’s
written agreement. If the Customer cancels such an Order, the Customer must
indemnify the Company in full against all loss (including loss of profit),
costs (including but not limited to all labour and materials used), damages,
charges and/or expenses incurred by the Company in relation to the Order
and/or cancellation.
3.6 Goods ordered in error by a Customer cannot be returned to the Company
unless the Company agrees and the Customer agrees to pay a reasonable restocking
fee to cover the
Company’s administrative and other costs incurred in accepting the
returned Goods.
3.7 The Company is under no obligation to accept any Order received.
4. DELIVERY
4.1 Delivery dates are approximate only. Whilst the Company will use reasonable
endeavours to meet delivery dates, the Company does not accept responsibility
or liability if any delivery dates are not met. Time for delivery shall
not be of the essence of any Contract and shall not be made so by the service
of any notice.
4.2 The Company may deliver any Order in installments and invoice the Customer
separately for each such delivery.
4.3 If the Customer refuses or fails to take delivery of Goods tendered
in accordance with the Contract, or fails to take any action necessary on
its part for delivery of the Goods, the Company may:
4.3.1 terminate the Contract with immediate effect;
4.3.2 dispose of the Goods as the Company may determine; and
4.3.3 recover from the Customer any loss and/or additional costs incurred
as a result of such refusal or failure (including but not limited to storage
costs from the due date of delivery).
4.4 Section 32(2) of the Sale of Goods Act 1979 shall not apply. The Company
shall not be required to give the Customer the notice specified in Section
32(3) of that Act.
4.5 Unless otherwise expressly provided, Goods shall be delivered to the
Customer’s usual business address as notified to the Company.
4.6 The Company reserves the right to make a charge for delivery where the
value of the Goods is below such sum as the Company may from time to time
specify or where the Customer requests special delivery requirements.
4.7 The Company will not replace goods (damaged or missing) if the customer fails to inform the Company after 24 hours from physically signing for the consignment.
5. PRICES
5.1 All Goods are sold by the Company at its current prices at date of acceptance
of Order.
5.2 Any installation costs will be quoted separately according to the circumstances
applicable. Any installation services provided by the Company or its contractors
shall be subject to the Company’s standard terms of supply and installation
current at the date of such installation.
5.3 Unless otherwise specified, VAT and any other tax or duties payable
by the Customer shall be added to the price of the Goods.
5.4 All discounts offered are subject to payment being received by the due
date. Non-payment within this time will at the Company’s discretion
result in the discount being withdrawn on this and all outstanding accounts.
6. PAYMENT
6.1 The Customer shall pay the Company for the Goods in local currency within
21 days from the date of Invoice. Time of payment shall be of the essence
of all Contracts.
6.2 A credit limit may be agreed by the Company in favour of the Customer.
The Company may cancel, amend or vary such credit limit from time to time.
6.3 The Company may appropriate any payment made by the Customer towards
the satisfaction of any Invoice outstanding from time to time as the Company
in its absolute discretion thinks fit.
6.4 The Customer may not by reason of any claim against the Company withhold
payment of the price of the Goods, or claim any right of set-off against
any payment due by the Customer to the Company under any Contract.
6.5 If the Customer fails to make any payment due to the Company on the
due date:-
6.5.1 the Customer shall pay interest to the Company on any overdue amount
at the rate of 2% over HSBC plc’s base rate from time to time, to
run from the due date for payment until receipt by the Company of the full
amount, whether before or after judgment;
6.5.2 the entire balance outstanding on all Invoices shall become payable
in full to the Company immediately without further demand, despite any provisions
to the contrary in any Invoice or otherwise; and
6.5.3 the Company may, without prejudice to any other right or remedy available
to it:-
(1)delay or withhold or suspend delivery under, or cancel, any or all
Orders and/or Contracts;
(2)retain any amount already paid to it by the Customer; and/or
(3)inspect, repossess and/or sell the Goods or any of them at any time and
the Customer shall permit the Company’s employees and/or agents to
enter upon any or all of the Customer’s premises or vehicles for that
purpose, with or without vehicles. These rights shall continue after and
despite the termination for any reason of any Contract and is without prejudice
to any accrued rights of the Company under such Contract.
6.6 If and when any of the termination events specified in Condition 11
occur, the price of any Goods which have not yet been paid for in full shall
become due immediately (despite any credit period allowed by the Company)
and the Customer shall cease to have any right to use, sell or otherwise
dispose of those Goods.
6.7 The Company does not operate a sale or return policy and (unless otherwise
provided in these Conditions) will therefore not accept returns of Goods
unless agreed by the Company in writing.
7. RETENTION OF TITLE
7.1 Title in Goods delivered to the Customer shall remain in the legal and
beneficial ownership of the Company until all sums due from the Customer
to the Company under any Contract or other agreement have been paid in full.
7.2 Until title in the Goods passes, the Customer shall:
7.2.1 hold the Goods as bailee for the Company, take proper care of them
and take all reasonable steps prevent any damage to or deterioration of
them;
7.2.2 store or keep the Goods separately, so as to show clearly that they
belong to the Company;
7.2.3 insure the Goods with reputable insurers against all relevant risks
for an amount that is not less than the price of such Goods and shall, if
required to do so by the
Company, prove to the Company that such insurance has been effected;
7.2.4 not sell or part with possession of the Goods;
7.2.5 keep the Goods free from any mortgage, charge, lien or other encumbrance;
7.2.6 notify the Company immediately if any of the events specified in Condition
11.1.1 to 11.1.5 inclusive occurs; and
7.2.7 not remove, alter, obscure, or otherwise interfere with any identifying
marks or labels placed on the Goods or their packaging by the Company.
7.3 Despite this Condition 7, the Company may:
7.3.1 bring an action against the Customer for the price of the Goods if
the Customer fails to pay for them in full by the due date, even though
property in the Goods has not passed to the Customer; and/or
7.3.2 by notice to the Customer at any time after delivery pass property
in the Goods to the Customer as from the date of such notice.
8. RISK OF DAMAGE TO GOODS
8.1 Risk in the Goods shall pass to the Customer when the Goods are delivered
to the Customer, its agent or contractor.
8.2 If it is impractical to examine the Goods immediately on delivery, the
Customer must clearly mark the delivery documents to state that the Goods
are unexamined before signing those documents.
9. LIMITATION OF LIABILITY
9.1 The Company is a reseller of goods manufactured by third parties. This
Condition limits the scope of the Company’s liability to the Customer
in relation to the quality, nature and/or condition of Goods:-
9.1.1 the Company’s sole responsibility shall be to give the Customer
the same warranty as given to it in respect of the relevant Goods by the
person, firm or company which supplied those Goods to the Company (the “Company’s
Supplier”);
9.1.2 the Company shall not be liable for any defect or fault in any Goods
for any sum greater than the amount recovered in respect of the relevant
Goods from the Company’s Supplier; and
9.1.3 for the avoidance of doubt, the warranty in Condition 9.1.1 is the
only warranty given by the Company in relation to the Goods and all other
conditions or warranties as to description, suitability, quality or state,
whether expressed or implied, whether statutory or otherwise, are expressly
excluded.
9.2 The Company shall not be liable to the Customer:-
9.2.1 for shortages in quantity delivered unless the Customer notifies the
Company of any such claim for short delivery within twenty four hours after
receipt of the Goods;
9.2.2 for non-delivery unless the Customer notifies the Company of any such
claim within fourteen days after the scheduled date of delivery;
9.2.3 for damage to or loss of the Goods (or any of them) in transit (where
the Goods are carried by the Company’s own transport or by a carrier
on behalf of the company) unless the Customer notifies the Company of any
such claim within twenty four hours after receipt of the Goods or the scheduled
date of delivery, whichever is the earlier;
9.2.4 for defects in the Goods caused by abnormal or unsuitable conditions
of storage or use or any act, neglect or default of the Customer or of any
third party;
9.2.5 for other defects in the Goods unless the Customer notifies the Company
of any such claim within one month after receipt of the Goods or, where
the defect would not be apparent on reasonable inspection, within three
months of receipt.
9.3 Where liability is accepted by the Company under Conditions 9.1 and/or
9.2, the Company’s only obligation shall be (at its option):
9.3.1 to make good any short or non-delivery;
9.3.2 to replace any Goods found to be damaged or defective; and/or
9.3.3 to credit the value of such Goods against future invoices to the Customer/refund
the cost of such Goods to the Customer.
9.4 The Company’s aggregate liability to the Customer whether for
negligence, breach of contract, misrepresentation or otherwise shall not
in any circumstances exceed the cost of the defective, damaged or undelivered
Goods which give rise to such liability, as determined by the net price
invoiced to the Customer, in respect of any occurrence or series of occurrences.
9.5 Subject to this Condition 9:-
9.5.1 all conditions, warranties and representations expressed or implied
by statute, common law or otherwise in relation to the Goods are excluded;
9.5.2 the Company shall be under no liability to the Customer for any loss,
damage or injury, direct or indirect, resulting from defects in design,
materials or workmanship or otherwise, however arising (and whether or not
caused by the negligence of the Company, its employees or agents) other
than liability for death or personal injury resulting from the Company’s
negligence; and
9.5.3 the Company shall have no liability for any indirect or consequential
losses or expenses suffered by the Customer, however caused, and including
(but not limited to) loss of anticipated profits, goodwill, reputation,
business receipts or contracts, or losses or expenses resulting from third
party claims.
9.6 Nothing in this Condition 9 limits the Company’s liability in
respect of any claim for personal injury or death caused by the Company,
its employees, agents and/or sub-contractors.
9.7 Every effort is made to ensure that the descriptions of the goods in
the Catalogue are correct and not misleading at the time of going to press.
Where the descriptions are inaccurate the Company will use all reasonable
endeavours to notify customers wishing to order the relevant goods at the
time the order is taken. Whilst the Company takes every care in the preparation
of its sales literature, catalogues, data sheets, price lists, and other
literature, these documents and the particulars in them are for the Customer’s
general guidance only. They shall not constitute representations by the
Customer and the Customer shall not be bound by them.
9.8 Any advice or recommendation given by the Company (or its employees
or agents) to the Customer (or its employees or agents) as to the storage,
application or use of the Goods which is not confirmed by the Company in
writing is followed or acted upon entirely at the Customer’s own risk
and the Company shall not be liable for any such advice or recommendation
not confirmed by it in writing.
9.9 The Company reserves the right to alter specifications of the Goods
without giving notice, but will advise Customers of any changes (other than
changes of a minor nature) at the time an Order is received and the Customer
shall be given an opportunity to cancel the Order at that time in respect
of those Goods which have been changed (other than by changes of minor nature).
10. SAMPLES
Any goods required for samples will be dispatched and charged accordingly.
Samples not required must be returned within 21 days from receipt and all
carriage and packing costs must be borne by the Customer. Any samples not
required to be returned to the Company must not be sold on by the Customer.
11. TERMINATION
11.1 If:-
11.1.1 the Customer defaults in or commits any breach of any of its obligations
to the Company (under a Contract or otherwise), or ceases or threatens to
cease to carry on its business or a substantial part of it;
11.1.2 any distress or execution is levied on any of the Customer’s
property;
11.1.4 if in respect of the Customer (being a company) a proposal is made
for a company voluntary arrangement, or any resolution or petition to wind
up the Customer is passed or presented, or a receiver or administrative
receiver is appointed over the Customer’s undertaking, property or
assets or any material part of them, or a petition is presented to the court
for an administration order in respect of the Customer;
11.1.5 the Customer takes or suffers any similar or analogous action due
to debt; or
11.1.6 if on more than one occasion any cheque from the Customer in favour
of the Company is not honoured on first presentation the Company may (without
prejudice to any of its other rights) suspend further deliveries to the
Customer and/or (by notice in writing to the Customer) terminate and Contract.
11.2 Upon termination of any Contracts under this Condition 11, any indebtedness
of the Customer to the Company shall become due and payable immediately
and the Company shall be relieved of any further obligation to supply any
Goods to the Customer under such Contracts.
12. FORCE MAJEURE
12.1 The Company shall not be liable to the Customer for any loss or damage
which may be suffered by the Customer as a direct or indirect result of
the supply of Goods by the Company being prevented, hindered, delayed, cancelled
or rendered uneconomic by reason of circumstances or events beyond the Company’s
reasonable control including (but not limited to): acts of God; war; riot;
strike; lockout, trade dispute or labour disturbance; accident; break-down
of plant or machinery; fire; flood; storm; difficulty or increased expense
in obtaining workmen, materials or transport; or other circumstances affecting
the supply of the Goods by the Company’s normal source of supply,
or the delivery of the Goods by the Company’s normal route or means
of delivery.
13. GENERAL
13.1 Notices or other communications required to be given by either party
under these Conditions shall be in writing and (a) delivered personally;
or (b) sent by pre-paid recorded delivery post (airmail if sent abroad)
or by facsimile transmission together with a confirmation copy by pre-paid
first class post (airmail if sent abroad) to the intended recipient at its
last known address or fax number.
13.2 No forbearance or indulgence on the Company’s part in enforcing
these Conditions shall prejudice the Company’s strict rights under
these Conditions nor shall it be construed as a waiver of such rights.
13.3 If any of these Conditions is rendered or held to be void or unenforceable
in whole or in part, then it shall be unenforceable only to the extent that
it is shown that it would not be lawful, fair or reasonable to allow reliance
upon it and no further and the remaining Conditions shall remain in full
force and effect.
13.4 No remedy given under these Conditions shall be exclusive of any other
remedy given under these Conditions, at common law or otherwise. Each and
every remedy shall be cumulative.
13.5 The Customer shall not sub-contract, assign or otherwise transfer any
or all of its rights and/or obligations under any Contract without the prior
written consent of the Company.
13.6 Each Contract and these Conditions shall be governed by English law.
The parties irrevocably submit to the exclusive jurisdiction of the English
Courts.
14. CUSTOMER’S PROPERTY
Customer’s property and all property supplied by the Company or on
behalf of the Customer shall, while it is in the Company’s possession
or in transit to or from the Customer, be at the Customer’s risk.
15. SPECIFICATIONS
All weights, measurements and specification quoted by the Company are nominal
and subject to manufacturing tolerances and, therefore, exact conformity
with submitted samples cannot be guaranteed.
16. LOAN OR HIRE
The Company does not loan or hire equipment.
IMPORTANT NOTE: Although great care has been taken to ensure that all specifications
and prices in this catalogue are correct at time of going to press, all
information is liable to correction.
London Bar & Kitchen LTD reserve the right to alter specifications and
prices without prior notice E&OE.
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Copyright © 2012 L.B.K. LTD, Registered in UK No. 05230814.
VAT No 843 9882 76. All Rights Reserved E&OE A-Z Product index
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